Terms and Conditions REZ88 – Platform Usage Rules

1Introduction & Acceptance of Terms

Welcome to REZ88, an online casino and betting platform operating in Malaysia. These Terms and Conditions constitute a legally binding agreement between you ("Player" or "Member") and REZ88 ("Platform", "We", "Company"). By accessing, registering, or using any part of the REZ88 platform — including the website, mobile app, and all related services — you agree to be bound by all provisions set out in this document.

If you disagree with any part of these terms, you are required to stop using the REZ88 platform immediately. Continued use following any amendments to these terms will be deemed acceptance of those changes. REZ88 advises all players to read this document thoroughly and to contact our customer support team if you have any doubts or questions.

2Eligibility & Age Requirement

REZ88 only permits individuals who meet the following requirements to register and use the platform:

• Age 18 years and above at the time of registration and throughout the period of platform use.
• Not a citizen or resident of any jurisdiction that prohibits access to online gaming services.
• Not listed as a prohibited individual by any relevant regulatory body.
• Has full legal capacity to enter into binding agreements.
• Play using your own funds and not those belonging to a third party.

REZ88 reserves the right to request proof of age at any time and to suspend an account until satisfactory verification is received. Any account found to have been registered by an underage individual will be terminated immediately and all account balances will be forfeited.

3Registration & Account Management

Each player is only permitted to register and maintain one (1) account only at REZ88. Registering multiple accounts under the same individual is a serious breach of these terms and will result in the termination of all associated accounts along with the forfeiture of all balances and winnings.

When registering, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as stated on a valid identity card or passport.
• An active email address that belongs to you.
• A valid Malaysian mobile phone number.
• Your actual date of birth.
• Current residential address in Malaysia.

REZ88 reserves the right to request supporting documents to verify the accuracy of information provided at any time. Providing false or misleading information constitutes a terms violation and may result in account termination and balance forfeiture.

You are solely responsible for maintaining the security of your account password. Do not share your login details with anyone, including family members. If you suspect your account has been accessed without authorization, please contact our support team immediately.

4Deposits, Withdrawals & Financial Transactions

REZ88 supports a variety of deposit and withdrawal methods suited for players in Malaysia, including online bank transfers, Touch 'n Go eWallet, GrabPay, Boost, DuitNow, and cryptocurrency. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

Regarding deposits:

• The minimum deposit amount is as stated on the deposit page at the time of the transaction.
• REZ88 does not charge any fees on deposits.
• Deposit funds must be from a legitimate source and belong to the player registering the account.
• REZ88 does not accept payments from third parties.

Regarding withdrawals:

• Withdrawals will be processed to the same payment method used for the deposit, subject to current processing policies.
• First-time withdrawal requests or those exceeding certain limits may require full KYC (Know Your Customer) verification.
• REZ88 does not charge withdrawal fees, though payment providers may apply their own charges.
• E-wallet withdrawals are processed instantly, while bank transfers are completed within 10 to 15 minutes.
• REZ88 reserves the right to place a hold on withdrawals for security review or identity verification purposes.

5Bonuses, Promotions & Rewards Program

REZ88 offers a wide range of bonuses and promotions for both new and existing members. All bonuses and promotions are subject to specific terms stated alongside each offer. In the event of a conflict between these general terms and specific promotion terms, the more specific promotion terms shall apply.

General rules for all REZ88 bonuses:

• All bonuses are subject to the stated rollover (wagering requirement) before withdrawals are permitted.
• Bonuses are valid for one (1) account, one IP address, one device, and one payment method per player.
• REZ88 reserves the right to modify, withdraw, or terminate any bonus or promotion without prior notice.
• Any attempt to abuse the bonus system, including but not limited to deliberate low-risk betting, collusion between players, or the use of multiple accounts, will result in the immediate cancellation of all bonuses and possible account termination.
• Wins from free spins may be subject to a maximum win cap.

6General Game Rules

All games on the REZ88 platform are operated using random number generator (RNG) technology independently certified by third-party auditing bodies. This ensures every spin, hand, or game outcome is fully random and free from manipulation.

Players agree to comply with the following rules when using any REZ88 game:

• Settled game results are final and cannot be disputed, unless a technical error can be proven.
• In the event of a technical disruption or connection failure during gameplay, REZ88 will make decisions based on stored server records.
• The use of automated software, bots, or other tools that provide an unfair advantage is strictly prohibited.
• Players are not permitted to wager beyond the maximum limit set for each game.
• REZ88 reserves the right to suspend access to any game for maintenance or update purposes without prior notice.

7Accepted Player Conduct

REZ88 is committed to maintaining a safe, fair, and enjoyable gaming environment for all players. Players are therefore required to conduct themselves respectfully towards all platform users and our support staff.

The following conduct is strictly prohibited on the REZ88 platform:

• Use of abusive, threatening, or offensive language in any communication channel, including live chat.
• Sharing or spreading false information about REZ88 or other players.
• Attempted fraud, money laundering, or any illegal activity conducted through the platform.
• Exploiting bugs or technical vulnerabilities to gain an unfair advantage.
• Selling, transferring, or sharing account access with any third party.
• Any action intended to compromise the integrity of the games or the security of the platform.

REZ88 reserves the right to take appropriate action including warnings, temporary suspension, or permanent account termination depending on the severity of the violation.

8Privacy, KYC & Anti-Money Laundering

REZ88 adheres to strict anti-money laundering (AML) and counter-terrorism financing (CFT) guidelines. As part of this compliance, we conduct a comprehensive customer identity verification (KYC) process.

Documents that may be required for the KYC process include:

• A valid copy of your Malaysian identity card (MyKad) or passport.
• Proof of current residential address such as a utility bill or bank statement.
• Proof of ownership of the payment method used.
• Any other supporting documents that REZ88 deems necessary.

All personal information collected by REZ88 is processed in accordance with our strict Privacy Policy. Your data is protected using SSL 256-bit encryption and will not be shared with third parties without your consent, except as required by law. For more information, please refer to Privacy Policy REZ88.

9Limits, Self-Control & Responsible Gaming

REZ88 fully supports responsible gaming and provides a range of self-control tools to help players manage their gaming activity in a healthy way:

• Deposit Limit – Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit – Set a cap on the maximum amount you are willing to lose within a given period.
• Session Time Limit – Set session time reminders or limits for each gaming session.
• Self-Exclusion – Suspend access to your account for a duration of your choosing.
• Permanent Exclusion – Close your account permanently if needed.

These tools can be accessed directly from your account settings or by contacting our support team. For more information, visit the Responsible Gaming ours.

10Account Termination & Suspension

REZ88 reserves the right to suspend or terminate any account at any time, with or without prior notice, for reasons including:

• Violation of any provision under these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activities.
• Failure to complete the KYC process within the stipulated timeframe.
• A finding that the player is ineligible based on age or jurisdictional requirements.
• Upon request by the relevant legal or regulatory authority.

If your account is terminated for legitimate reasons with no proven breach of terms, any remaining balance will be returned to you once all required reviews are complete. However, in cases of confirmed fraud or violations, REZ88 reserves the right to forfeit all relevant balances and winnings.

11Disclaimer & Limitation of Liability

The REZ88 platform is provided "as is". While we make every effort to ensure uninterrupted operation, REZ88 makes no guarantees regarding the availability, accuracy, or suitability of the platform for any particular purpose.

REZ88 shall not be held liable for:

• Any losses arising from the use of or inability to use the platform.
• Losses caused by technical interruptions, server failures, or internet connectivity issues.
• Game results that are disputed unless there is verifiable evidence of a technical error.
• Actions or omissions by third parties, including payment providers or game providers.
• Any indirect, consequential, or punitive losses arising from the use of the platform.

12Terms Amendments & Applicable Law

REZ88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Significant changes will be communicated to members via email notification or in-platform notice.

Continued use of the REZ88 platform after any changes to these terms will be considered full acceptance of the amendments. It is your responsibility to review these Terms and Conditions periodically.

These Terms and Conditions are governed by applicable law, and any disputes arising in connection with this agreement shall be resolved through the dispute resolution procedures established by REZ88.